I have no idea, the support folks don't respond. I am having such issues at night with my internet I can't be online after about 7:30 pm. Verizon says its because I am so far from the tower and while its ok during the day, its when it gets busy at night the signal is really so much weaker that I can't use it. I am looking into something called Exede by Wildblue satellite.

Reality is determined not by what scientists or anyone else says or believes but by what the evidence reveals to us.
-- Alan Hale